Trial and expansion
AET supported the Manchester office from an initial open-plan trial area through to a wider multi-floor rollout.
Case Study
Privacy support across two office environments
The system helped the General Medical Council manage speech privacy and acoustic consistency across meeting rooms and open-plan workspaces.
255
AET speakers installed
2
Office locations supported
50
Speakers in the London office
205
Speakers in the Manchester office
The acoustic challenge
The General Medical Council needed to support confidential meetings and consultations while reducing speech transfer in open-plan office areas.
The Manchester office began with a trial area before expanding sound masking across open-plan and meeting room spaces over two floors.
Ceiling void installation
Speakers were installed within ceiling voids, firing towards the slab to create an indirect, even sound field.
Zoned control
Open-plan areas and meeting spaces were separated into adjustable zones to support different privacy needs.
Ongoing adjustments
AET returned during layout changes to adjust the systems and keep performance aligned with the workplace.
Outcome
Privacy support across two office environments
The system helped the General Medical Council manage speech privacy and acoustic consistency across meeting rooms and open-plan workspaces.
Confidential meetings
Meeting rooms were supported with sound masking to help reduce speech transfer.
Open-plan comfort
Open-plan areas were treated to help reduce distraction and improve acoustic consistency.
Flexible support
AET adjusted the systems as office layouts changed.
Maintenance continuity
Annual maintenance visits helped keep the systems performing over time.
The project grew from targeted support into a wider privacy solution across London and Manchester, with AET continuing to adjust and maintain the systems as the workplaces changed.
Answer practical questions clearly
Use FAQs to explain sound masking, privacy, installation, acoustic performance and what happens next.
What is sound masking?
Sound masking introduces a carefully controlled background sound that makes speech less intelligible and reduces distraction.
Where can it be used?
It can support open offices, private offices, meeting rooms and other spaces where speech privacy or focus matters.
How do we start?
AET reviews the workplace, understands the privacy or comfort challenge, then recommends an acoustic approach for the space.